The Home Services Ops Pack gives your HVAC, plumbing, or electrical company professional-grade job tracking, parts inventory, profit reporting, and automated SMS appointment reminders — all in Google Sheets.
Paper schedules get lost. Technicians don't know who's next. Customers miss appointments and you eat the drive time.
You find out you're out of a part when a tech is standing in front of a customer. Emergency orders. Rush fees. Lost time.
You don't really know if a job made money until tax time. Parts cost, labor cost, margin — it's all in your head.
You're paying for five apps that don't talk to each other. Jobber, Housecall Pro, QuickBooks — and you still re-enter everything.
Built on Google Sheets because you already know it. No new software, no monthly fees, no data locked in someone else's system.
Every job — scheduled, in progress, done. Customer info, tech assigned, parts used, total revenue. One view for the whole shop.
What's in stock, what's low, what needs reordering. Reorder points auto-flag when you're running thin so you're never caught empty.
Revenue minus parts cost minus labor. See true margin per job and per week. Know what you're actually making.
Automated texts to customers 24h before their appointment. Reduces no-shows. Built with Twilio, managed from inside the sheet.
| Date | Customer | Job Type | Tech | Status | Revenue | Parts | Margin |
|---|---|---|---|---|---|---|---|
| Mar 28 | Martinez — 142 Oak Ln | HVAC Repair | Carlos | Done | $485 | $92 | $393 |
| Mar 29 | Thompson — 78 Elm St | Water Heater Install | Marcus | In Progress | $1,200 | $410 | $790 |
| Mar 31 | Nguyen — 33 Pine Rd | AC Tune-up | Carlos | Scheduled | $149 | $28 | $121 |
| Apr 1 | Robinson — 9 Elm Dr | Electrical Panel | James | Scheduled | $850 | $190 | $660 |
Every missed appointment is a sunk cost — tech time, drive time, and a lost slot you can't fill. Our SMS reminder system runs automatically from the spreadsheet. No extra apps. No per-text markups.
Customer name, phone, date, time, job type. That's all you do manually.
Every morning, a Google Apps Script scans the sheet for jobs scheduled the next day and prepares reminder texts.
Customers get a friendly reminder with your business name, appointment time, and a reply option to confirm or reschedule.
We schedule a 45-minute Zoom with you. You show us your current workflow — how you take jobs, track parts, quote customers. We learn your business.
We pre-populate the sheet with your business name, tech names, common job types, part numbers you actually use, and your pricing structure. It arrives ready to use, not blank.
A second 30-minute session with whoever will be using it day-to-day. We make sure everyone knows how to log jobs, check inventory, and read the profit report.
SMS reminders go live. Inventory alerts activate. You start seeing real profit data. We stay available for follow-up tweaks at no extra cost for 30 days.
One payment. Everything included. No surprise fees.
The Home Services Ops Pack pays for itself with one fewer no-show per week. Stop guessing, start growing.
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